Set Up Dues Auto Pay


Administrators can enable Auto Pay to allow the system to automatically charge members' provided credit cards for their dues renewal invoices. Please review the following information before beginning Auto Pay setup: 

The association must meet the following requirements to enable Auto Pay:

  • Payment gateways to Stripe, Authrorize.net, or CardConnect
    • Note: Auto Pay will not function with other payment gateways.
  • Dues invoices with a set amount
    • Note: Auto Pay will not function for invoices that give members options to choose from at renewal time. Dues invoices must only have one option with a defined price.
  • Members must opt in to the Auto Pay feature in the Member Center and enter a valid credit card into their account.

Please note the following system behaviors:

  • AMO will only attempt to auto-pay an invoice on the day it was created. The system will not reattempt payment on old, open invoices––including invoices created the previous day.
  • Auto Pay will not reattempt payment if a card is declined. The system will notify the member of the declined card and require them to log in, pay the invoice manually, and update their card information for the next invoice.
  • In any scenario where AMO can’t determine an exact amount on the invoice, the system will send the member an invoice to pay manually in the Member Center.

Set Up Auto Pay

The Auto Pay button is not enabled by default. To enable this feature, go to Website Management > Display Areas.

  1. Select Add a Display Area, which will open/expand a new part of the page.

  2. In the Select Display Area drop-down menu, select Auto Dues Renewal.

  3. Under Select Icon Set, select an icon for the Auto Dues Renewal button.
  • You may have to expand your browser window to see all options.
  • You can upload custom icons if desired under Website Management > Display Areas.
  1. Select Assign Display Area. The new display area will now appear at the bottom of the list of other display areas.

That is the end of the administrative side. If you're helping a member set up Auto Pay on their end, tell them the following:

  1. Log in, go to the Member Center, and select the (newly created) Auto Dues Renewal button.

  2. Select the toggle swich (should say Autopay Disabled on a red background) so it changes to Autopay Enabled on a green background.

  3. Select Add Credit Card.

  4. Enter credit card information.

  5. Select Submit Credit Card Information to save changes.
  • Select Cancel to discard any information entered and go back.


* Remember to review the requirements for Auto Pay at the beginning of this article.