Set Up Payment Messages

Payment messages are the confirmation messages displayed to members once they’ve paid their membership dues. Set a message customized for the organization's members using the workflow below. If these fields are left blank, a general confirmation message will be sent.

To set up payment messages, go to Dues Management > Payment Messages.

1. Enter (what will be) an alternative return address in the Dues PDF Footer Content field.

• This will remove the default address (set in Association Home > General Information) and add an alternative address on the dues PDF invoice.
• Add any additional content to be displayed in the invoice footer. See "Add Information to Invoice Footer" for more information.
  
  

2. Change the invoice logo, if needed. 
   • See "Change Invoice Logo" for more information.
     
     
3. Complete the remaining fields as they pertain to when an individual/organization either renews their dues or is signing up as a new member:
   • Alternative Email Message For Paid Individual Dues Renewals
   • Alternative Email Message For Paid Organization Dues Renewals
   • Alternative Email Message For Paid Individual New Memberships
   • Alternative Email Message For Paid Organization New Memberships
   • Alternative Confirmation Message For Paid Individual New Memberships
   • Alternative Confirmation Message For Paid Organization New Memberships
     
     
4. Select Update Payment Messages to save changes.

A green confirmation message will appear at the top of the screen when the change has been successfully saved.